It is quite sad when the serious lack of communication and social skills (aggressive approach, blatantly ignoring “assume good faith” policy and other etiquette guidelines, replying when angry / ignoring “WP:NAM”, poor anger control, incessant posting of retorts, repeatedly ignoring other people suggestions to moderate as well as dis-likes as indication of problem with their writing style, continuing to enforce validating their own bad behaviour instead of noting that there must be a problem with it as so many people complain, and general argumentative and trollish behaviour, arrogant self-righteousness even in the face of facts proving them completely wrong, inability to accept and admit to others that they have been wrong and acted inappropriately etc.) completely overwhelmes the actually quite reasonable request for information and clarification and more transparency, and makes people want to just blacklist them as a troll vulgaris domesticus.
Sad, but quite understandable. It is human social behaviour 101 (what you say doesn’t matter in the least if you don’t know how to say it and do in a way that puts people in a “here comes aggressor, defend now!” mode). Hopefully OP will learn from this and acquire better communication skills to discuss issues in more civil way, and even complain if need be in more amiable and sociable way, before they get blacklisted by the majority of the community as a troll.
And yet a simple sincere apology (instead of trying to reframe the issue so they remain blameless) would suffice upon noticing community response and lash-back, e.g.
“I apologize I overracted, I misunderstood the situation and was angry, so I forgot to assume good faith and my lack of knowledge, so I inappropriately come out agressively. I however still have questions on the sucjet pertaining to XXX (like: what is the difference between XXX1 and XXX2), and would like to suggest that OSMF be more transparent about YYYY in the future, by including more information in financial reports about ZZZ. I find that important because of QQQQ”.
Simple, admitting own mistakes (instead of desperately trying to find any smaller mistake of others and “try to make them more wrong then me”), non-agressive and constructive, and yet still asking for same information in non-confrontational way. It would make people see him as a valid peer, and support the idea.
P.S. I actually connected their identity on GitHub with this identity of Discourse forum, and in my experience (on e.g. StreetComplete issue tracker) previously, they actually seem as valuable members which do want to help the OSM project. But their lacking anger management issues however might turn away most of the community unless they learn to manage it (much) better. And that would be a loss (for both sides).
