Problems with downloading

I am having trouble downloading the files from I try to select a single card but get a message at the bottom of the page that reads as follows:, queue = 0 requests (~ 0 days), status = OK not available!

The message already arrives when I select the area…

Is there anything I can do?
I have tried various browsers.

I hope you can help.

Thanks in advance!

With kind regards
Jonas Lambert

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