Downvoting for support topics

Those activities you list are not only available to moderators on OSM Help but also to everyone with a certain reputation. Few things I cannot do as non-moderator is removing spam or banning users. Those other activities you list could be mostly achieved here with trust level 4. I had asked somewhere else to promote the OSM Help regulars to this trust level so that we can continue with this light-weight moderation.

Downvoting is still an unanswered question. On the other hand the old site is so buggy that I would promote moving someplace else even without downvoting. Not necessarily here.

(On a side note: I was surprised that moving the forum seems to be the main concern. I would have thought the Help site had the bigger need to be replaced. Looking closer in Help requirements before deciding for Discourse would haven been appropriate.)

Just on that question it seems entirely reasonable for the team to concentrate on one migration at once, and then come back to migration of the help system from OSQA :slight_smile:

We can provide trusted support user with a special group to be able to moderate the Help and support category. It’s just a matter of agreeing who this people are and get them OK with this.

That’s exactly what mainly happens on OSM Help, but moderators can accept an answer on the OPs behalf. But as I said it is not a usual activity.

@TZorn: I was merely listing the common types of activities which moderators do carry out, not necessarily those which only they can perform. As someone who has been a moderator on OSM Help for a long time I have little memory of what I could do beforehand!

Unluckily I noticed this thread Is it allowed to add custom namespace/tags for specific project? too late that is a prime example of well intentioned, but dreadfully, and in some cases bizarrely, wrong answers (that I can’t down vote).

This highlights that “solution” is very different from the OSM Help “accepted” and will introduce considerable ambiguity when the accepted “solution” is at variance with the OSM consensus.

I think “solution” is fine for very specific queries concerned with troubleshooting, but is inadvisable with queries about tagging and absolutely not recommended for legal questions.

1 Like

@nukeador Could you enable the Question Answer plugin so that we can test if it helps improving the situation?

I think what is even worse now than not being able to downvote is that answers to answers are disconnected. So even if someone makes a good argument against a suggested solution it is not always clearly visible for the help seeker.

3 Likes

Checking with the @forums-governance team in order to make sure we tackle this request.

3 Likes

Let’s move the conversation to

This request (together with upvoting adn sorting) will be solved once the mentioned plugin is ready for deployment.