For a better description, I attach a screenshot of the expected location.
Yes, this can be done by an administrator. Someone requested thumbs down as well already.
There was some conversation here by @H
And yes, we should come with a unified list of reactions, and I would say, being careful of:
- Not duplicating the standard with something similar, since that is used for likes count and like ordering.
- Making sure we donât encourage negative sentiments, I have to search again but there was a study about why a downvote and downvote reactions were not recommended on social networks.
the âthumbs upâ seems a much more logical âvote upâ than the âheartâ icon.
It seems there is a css hack to replace the like button icon.
Added the to the list of supported reactions. We use the Discourse Reactions - Beyond Likes - plugin - Discourse Meta
Update: Removed them for now. Further discussion required.
Can we instead change the by the via the css hack I linked? If people uses from the custom emojis, itâs not counted for the topic likes count (I see now there is a setting to change the main like icon from the reactions plugin)
Also I think we need to take in consideration negative reactions and how that affect the discussion dynamics before adding more reactions. A âdislikeâ button can be really hurtful for conversations, specially if you get a counter on how many dislikes you have.
We want healthy conversations, itâs ok to disagree in a civilized way, we donât want a place where you can make someone feel punished with a dislike counter you can increase with a click with no rationale.
the same is true for âlikeâ though. People will be mislead in believing their idea is awesome, pushed by a like counter with no rationale, while it may actually just be a mediocre idea with some flaws. If we introduce one the other should be implemented as well, so we can counterbalance.
As to âhurtful for conversationsâ, this will depend on the cultural background of the contributors. If in your culture you are used to only get comments that are more or less positive, hence you know how to read the tone and comments, and that the less positive comments are actually polite ways to disagree, then you can live with a system as you envision, but if the discussion culture in your culture is what I would call âhonest and directâ, then you will misunderstand this way of communication or you might even turn away in disgust, given the perceived dishonesty in conversation.
The âhelpâ functionality here depends on âvote upâ, âvote downâ and âaccept as answerâ. The fact that youâre saying things like this is quite worrying - are you familiar with the basic functionality of sites like https://help.openstreetmap.org/ and https://stackoverflow.com/ ?
My comments are only related to discussions, not the support Q&A. Being able to dislike or down-vote opinions without providing any rationale can be detrimental for a healthy engagement.
If you disagree with someone, take a few seconds to write why instead of just shooting a dislike, as you have already mentioned this is a multicultural forum and I donât think we should implement a dynamic that can cause more harm than good.
Having said that, open to read more about why having a thumbs-down can be a good idea for discussions vs the concerns Iâve mentioned.
OK - when will we get the ability to vote up and down answers such as How should I use this help site? - #11 by nukeador ? (we already have a âsolutionâ button). The heart icon is currently misused for âvote upâ instead of a proper âvote upâ icon, but Could we have a emoji :thumps up: as reaction? - #7 by nukeador above should resolve that.
I canât see how can more hurtful than or which are in the reactions right now. I hope nobody still thinks of the antic meaning of .
On the other hand, there are a bunch of emoticons, maybe and would seem less personal ?
But anyway, it kind of hurts when people disagree with you, especially when youâve spend time crafting your answer, but we still need a quick way to show it I think.
I think that would be a good move, spreading in the world is nice, but not so related to a quite technical community.
But it needs to be discussed thoroughly, as it will change for the whole forums. For the Help and support category Iâm convinced. For the rest, I think it might help keeping the discussion less emotional, more on the ideas. But Iâm not a big user of forums, so Iâm not sure.
Right now, the requirement is to replace the help site and the forums. The forums donât have any concept of âlikeâ beyond a manual â+1â. The help site needs â+1â, â-1â and âaccept as solutionâ. Thatâs it. Nowhere is there a requirement to say âI heart this postâ.
Well, this is a default functionality of Discourse, trust levels depends on it, some sorting and stuff. Not sure myself about my pointâŠ
A âlikeâ button is a nice feature for a site dedicated to private or emotional issues but not for a forum primarily set up to discuss factual/technical matters. What we need is a simple way to express âI agreeâ or âI disagreeâ instead of âI like/dislikeâ another users comment.
And moreover it should be possible not only to âagreeâ or âdisagreeâ to a complete post, but also parts of it. It happens regularly in extended discussions that someone agrees to one part of someone elses post, but disagrees to another part of the same post.
In the old forum this was done by replying a simple manual +1 or -1 to another post or part thereof and from time to time this would eventually be topped by replying +2, -10 or the like - dislikes normally completed by some explanation why. I donât believe someone felt hurt by such commenting âŠ
Collecting âlikesâ may be appropriate for private social media posts but I would appreciate we could do without in this new forum.
The most obvious way to do all of that for me is to reply quoting specific parts of the message and writing down why you agree or disagree. That more productive for the person who is receiving the reply/feedback to be able to engage and reply.
A -1 is not really telling me whatâs wrong with my comment or how to reply
I would really like this emoticon in the reactions !
In the context of a help site, that doesnât matter - whatâs important is find out what people think is the right answer. The thing thatâs wrong with the wrong answer is that it is not the right answer!
Letâs show an example: https://help.openstreetmap.org/questions/878/how-can-i-delete-my-account. There, one answer is voted down. Someone has added a comment saying âthis does not answer the questionâ, but that doesnât always happen.
Of course I could split my reply into 2, 3, 4 answers to specific parts of someones post but this is not what I understand as in increase in handling comfort.
+1 is often replied as standalone whereas -1 is usually followed by some explanation (as I already wrote above) which is simply a matter of politeness.