Correction of a park name, Auckland NZ

Help and support
1

How does one ask Facebook to correct a location? It is confusing here in Blockhouse Bay as there is a Blockhouse Bay Recreation/Recreational Reserve and there is a Blockhouse Bay Beach Reserve. Facebook has the pin for the BBRR in the BBBR.

BBRR is here:

BB Beach Reserve is here:

As you can imagine it creates confusion when organising events.

Thanks in advance.

2

no idea, I guess you can try contacting Facebook or whoever setup this pin

note that it OpenStreetMap forum - are things mapped correctly in OSM?

3

Yes, looks all good Hope someone can help me contact Facebook or possibly Facebook will see this post and look into it themselves

4

Hi Jacqui,

OpenStreetMap appears to have these both mapped correctly.

Looking at the facebook page for ā€œBlockhouse Bay Recreational Reserveā€ it has a pin on a map for the other site. This is something done by facebook on their website. Itā€™s a bit like you sticking a literal metal pin into a paper map on a wall. Thereā€™s nothing OSM can do fix Facebooks mistakes.

In the bottom right of the map there is a (i). If you click on it you can report that the pin is in the wrong location.

With Facebook being a behemoth of a company, you canā€™t be sure what will happen to your report of the wrong location.

5

Thank you so much! I h adnā€™t noticed the little ā€˜iā€™ in the bottom right-hand corner. I have reported it.

Yes, thereā€™s no problem with the OpenStreetMap. But I thought (and I was right) that you in OSM would know what action to take. Thanks so much!

6

Jacqui, these maps are, as others have said, a combination of Open Street Map info with Meta information as well. The issue you are seeing is definitely due to an internal Meta/Facebook issue. These POIs are often created or associated with a Facebook page. The best way to fix this is to find the Facebook page that generated the location and suggest an edit. I just looked up https://www.facebook.com/pages/Blockhouse-Bay-Reserve-Beach/200121063893034 and I see that the location is definitely wrong. There is a button to ā€œsuggest editsā€. Once that window pops up there is a ā€œlocationā€ tab. I clicked on location and then moved the pin to the correct spot. The edit may take a bit for it to be processed, but Iā€™m hoping that this process works for you. The ā€œiā€ button on the map might also work, but since it doesnā€™t have a way to tell Meta where the correct location is it is not as good as the suggest location button.
I hope I get to visit the BBBR some day! Cheers!

7

The quality (or lack of it) of Facebookā€™s data is also been discussed over at https://en.osm.town/@pnorman/110795208735419541 and https://community.openstreetmap.org/t/overturemaps-org-big-businesses-osmf-alternative/6760/239. I did try asking in a channel where a few FB people are present, but it is the weekend.

8

The best way to fix this is to find the Facebook page that generated the location and suggest an edit. I just looked up https://www.facebook.com/pages/Blockhouse-Bay-Reserve-Beach/200121063893034 and I see that the location is definitely wrong. There is a button to ā€œsuggest editsā€. Once that window pops up there is a ā€œlocationā€ tab. I clicked on location and then moved the pin to the correct spot. The edit may take a bit for it to be processed, but Iā€™m hoping that this process works for you.

editing Facebook is clearly offtopic here :wink:

9

Thanks everyone. I apologise for posting offtopic but as you have shown me the way to contact Facebook, this discussion can now be closed. And I do appreciate your help, thank you. :slight_smile:

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