Wrong directions to toll booth building in Florida

Ghackjr · 2024-09-05T13:10:35.741Z

Directions to 10100 College Pkwy, Fort Myers, FL 33919 are wrong. You can’t get there from College Pkwy. You have to take Island Cir. Waze App is correct

mueschel · 2024-09-05T14:02:09.174Z

Please provide us with more information.

a link to the object. I can’t even find this address in OSM.
which software do you use? OSM itself doesn’t do any routing.

Ghackjr · 2024-09-05T14:56:07.000Z

10100 College Pkwy
Ft Myers Fl

It the old toll facility. You used to be able to get to it from College Pkwy. Now you have to take Island Cir. Waze app has it correct.
My sister in law is partially blind. We are trying to set her up with Lyft but where the map takes you, they will have to go over the bridge and pay the toll to come back over.

Sandal_man · 2024-09-05T15:14:54.880Z

Ghackjr:

Ft Myers Fl

It is very difficult to help you if you don’t tell us which country, which state and which city. Or better a link to the street.

SomeoneElse · 2024-09-05T15:33:27.217Z

I suspect that the person asking the question is from the USA, and perhaps does not understand that this is an international project.

In English , they are asking about an address in “Fort Myers, Florida, USA”, “10100 College Parkway”.

Vinzenz_Mai · 2024-09-05T15:41:17.337Z

OSM data at Fort Myers could be better

I think the target is this building with housenumber 4000 in OSM: Way: 180634443 | OpenStreetMap
The emergency service road seems to be a parking lot now:
OpenStreetMap
I assume that this is the target of the route. You’ve got to leave College Parkway in time to get to Island Circle to reach the new parking lot.

Ghackjr · 2024-09-05T15:39:34.000Z

https://maps.app.goo.gl/GqfBuqza7BbsvVqm8

10100 College Pkwy
Ft Myers FL 33919
USA
Lee County

Ghackjr · 2024-09-05T15:55:00.000Z

Yes, that is correct.

Thank you
George

Mammi71 · 2024-09-05T16:19:47.089Z

Ghackjr:

10100 College Pkwy
Ft Myers FL 33919
USA
Lee County

Do not use abbreviations. You live there and are familiar with these abbreviations. But you are writing here in an international forum and people from all over the world want to help you, but don’t understand your abbreviations.

10100 College Parkway
Fort Myers FLORIDA 33919
USA
Lee County

clay_c · 2024-09-05T16:40:37.431Z

If you read through the previous discussion, you’ll notice that others have correctly inferred that this issue lies within the United States, and could benefit from local expertise. I’ve moved this to the US category as a result.

All of these abbreviations would be recognizable to the average US mapper. @Ghackjr, you’ve done nothing wrong—feel free to ignore the weird hostile comments about abbreviations.

clay_c · 2024-09-05T16:40:45.599Z

I’ve retagged the service road through the parking lot as publicly accessible. Note that this may not completely fix the issue, as the center of the building is still closer to College Parkway than it is to the service road.

osmuser63783 · 2024-09-05T16:49:09.542Z

Interestingly, the building you linked to, that Google Maps has as 10100 College Pkwy, has the address 4000 Cape Coral Bridge Rd on OSM. If you are familiar with the area and know the address from somewhere other than Google Maps, you might know which one is correct!

ElliottPlack · 2024-09-05T16:56:59.570Z

I’ll send this along to our partners at Lyft to look into. Lyft actively updates OSM based on real-world data from their drivers.

Ghackjr:

set her up with Lyft but

ElliottPlack · 2024-09-05T17:12:10.401Z

Mammi71:

but don’t understand your abbreviations

Hi @Mammi71 I understand your frustration, but let’s be a little more welcoming of George here to the forum. Your direct critique comes off as terse and untactful. If that was not your intent, apologies, but that is how it reads.

Using abbreviations is common in US addressing and even in OSM tagging, e.g., addr:state=NY with over 4 million uses.

Thanks!

Ghackjr · 2024-09-05T17:18:16.000Z

Thank you!

Mammi71 · 2024-09-05T20:22:33.805Z

Hi Elliot and thanks for your comment. Of course it was not my intention and it was not a criticism, but a short factual hint why other users have asked again and how the questioner can get the help he is looking for more quickly. If anyone found this tactless, I apologise for my choice of words.
And of course welcome to the OSM forum @Ghackjr!
But that’s no reason for your fellow moderator to accuse me of hostility. That is - to put it very carefully - impolite. As everywhere else in the OSM world, please assume good intentions.

Unfortunately, I don’t understand why this topic was moved from “Help & Support” to the United States subforum - Ghackjr was looking for help and got support. This is also a bit rude to those in the international community who have already sought support.
Of course, mappers on the ground can make a better judgement, but they can do that just as well in the Help & Support forum.

Happy mapping, colleagues!

ZeLonewolf · 2024-09-05T21:47:46.178Z

Mammi71:

Unfortunately, I don’t understand why this topic was moved from “Help & Support” to the United States subforum

A user from the United States had a mapping question about part of the map in the United States. The title mentioned a state in the United States. The question was perfectly phrased and titled in such a way that any mapper from the United States would understand what the OP was asking. The user presented an address that was perfectly formatted according to conventions in the United States. The question was asked in English, which is the most-spoken language in the United States.

I suspect if the user were familiar with this forum, they would have asked the question in the United States forum in the first place, where they would have gotten a less hostile¹ response than they got in the “Help and Support” forum.

I do not expect everyone across the planet to know that “Florida” is in the United States. However, I would expect a reasonable forum participant unfamiliar with Florida to type “Florida” into a search engine before taking the step of berating the user for not expanding the abbreviation “FL” to “Florida”. At that point they would learn that Florida is in the United States. The user, upon learning that Florida is in the United States could then ask themselves: “do I understand the usual abbreviation conventions in the United States?” If the answer is “no”, then that would be a good indicator that berating the user for using an abbreviation is uncalled for.

There is also the option, which seems lost on some participants here, of saying nothing if you’re confused about the question. That would have been better than the responses here.

Mammi71:

no reason for your fellow moderator to accuse me of hostility.

Obviously I am not able to read your mind, and I cannot speak to your intent in writing the words that you wrote. I also come from a totally different cultural background. So perhaps in your culture, your response was fully tactful, expected, and not at all rude. In my culture, your response was tactless, rude, and makes OSM look like a bunch of jerks.

Cultural differences exist, and sometimes they will intersect on OSM. Hopefully we can use this as a learning point for future interactions.

¹as defined from a United States cultural understanding

mueschel · 2024-09-06T12:58:28.955Z

Ghackjr:

10100 College Pkwy

Could someone explain how any OSM-based software can route to this address, if it doesn’t exist in our database? If this software (did I miss it or don’t we know which one it is yet?) uses some external data source, the problem should be located there, but not in OSM.

clay_c · 2024-09-06T13:38:01.865Z

ZeLonewolf:

The title mentioned a state in the United States.

To be clear, the original title was just “Wrong directions”. I added the following words when moving this topic to the US category.

ezekielf · 2024-09-07T14:41:17.095Z

Lyft was mentioned. I assume they are using the OSM road network, but some other dataset for addresses since our address coverage in North America is still far too incomplete. So their routing would be affected by the location of the non-OSM address but also by the OSM road network in the area.