Warning: do not update Basecamp! [Solved]

trevorr · 2018-09-04T16:12:28.000Z

I have tried numerous times to download & install basecamp 4.6.2 from the list provided but I keep getting an error message:

BaseCamp MSI Error: InstallFailure

Does anyone have a suggestion on what is wrong & how to fix it? thanks

ligfietser · 2018-09-08T09:05:24.000Z

I don’t know any solution but maybe this helps: https://forums.garmin.com/forum/mac-windows-software/windows-software/basecamp-aa/113082-

trevorr · 2018-09-12T16:27:41.000Z

Thanks:)

ligfietser · 2018-11-23T12:05:50.000Z

See also the tutorial on openmtbmap.org
https://openmtbmap.org/tutorials/basecamp-4-7-0/

John_Broomfield · 2018-11-23T17:48:49.000Z

Having read these posts I now realise that the problems I had when I upgraded to Basecamp 4.7.0 were not due to anything I did.

I will try the advice given above to blackout the latest version. However does anyone know if Garmin are going to correct this problem anytime soon and bring out a v 4.7.1 or 4.8.0 as this seems to be a reputation damaging glitch.

Thanks

ligfietser · 2018-11-23T21:43:29.000Z

I dont think they are doing anything about it, maybe they dont really care because it does not affect their own maps.
Maybe they think more people will buy their maps instead of “corrupt” free OSM maps?
I really think it will harm their own business, people will ignore garmin devices more and more and will use smartphones.

ligfietser · 2019-01-05T18:27:47.000Z

John Broomfield:

However does anyone know if Garmin are going to correct this problem anytime soon and bring out a v 4.7.1 or 4.8.0 as this seems to be a reputation damaging glitch.

Thanks

According to this article Basecamp development has been discontinued:
https://support.garmin.com/en-CA/?faq=cmo7YxRdRB1DDl1JAWuEV8

They will now work on a webbased application called “Explore”

hgonzale · 2019-01-05T18:31:51.000Z

Webbased? GRRRRRRRRRRRRRRRRRRRR
All people trying to be in the “cloud”. Nothing in the computers… your software, where/when you want!!!

Spamless · 2019-01-07T02:35:07.000Z

Thank you! Uninstalling 4.7.0 and installing 4.6.2 fixed the problem.

Andrews148 · 2019-02-28T21:26:46.000Z

Thank you so much - this was driving me mad!!

I have now installed a map of Valencia to my etrex 20, ready for a trip on Monday.

fenek55 · 2019-03-18T12:35:08.000Z

Thinks for the hint.

Unfortunatly for me it was too late. I successfully installed the older version now as recommended but face now two problems:

When I wanted to transfer a map to my GPS it refused to word because of a “wrong language DLL” on mapistall. I reinstalled an older version as recommended. The error remains and comes up as I start Mapinstall. What else can I do?
Found a workaround using the good old Mapsource but I’d prefer to keep using Basecamp.

Next problem I’m facing is when I wanted to recover my data from a recent backup file. It appears that in certain folders only data way before 2019 are reinstalled. I’m not sure though if something got missing when I did the backup or if the problem is related to the now installed Basecamp but I checked with an older backup with same results. Any ideas?

Thanks folks

ligfietser · 2019-03-19T12:27:35.000Z

Better uninstall everything and install the latest Basecamp; Don’t work with those windows exe mapinstallers anymore but install the gmap versions. Those don’t have those issues with Mapinstall (see also this topic https://forum.openstreetmap.org/viewtopic.php?id=65669))

MotorcycleWriter · 2019-05-23T21:57:33.000Z

ligfietser:

John Broomfield:

However does anyone know if Garmin are going to correct this problem anytime soon and bring out a v 4.7.1 or 4.8.0 as this seems to be a reputation damaging glitch.

Thanks

According to this article Basecamp development has been discontinued:
https://support.garmin.com/en-CA/?faq=cmo7YxRdRB1DDl1JAWuEV8

They will now work on a webbased application called “Explore”

Me thinks this is all about one thing: stealing, taking, copying, pirating, spying on, your data. I’m not sure why they would want to do this (I can think of a dozen from plain greedy to conspiracy theories) but I’m sure that is the reason behind these @#%$&! web-based apps! Hate them!

And that’s my first post.

syncronic · 2019-07-15T23:23:27.000Z

On startup Basecamp 4.6.2 always nags me to upgrade to 4.7 Is it possible to get rid of that?

gimmedemfyle · 2019-08-06T16:52:32.000Z

Hans Moen:

I learn to read as well :D, but I cannot figure out where to find Mapinstall 4.0.4 in the "perry"link ( i do see Basecamp 462)

As such, please advise where to find the previous Mapinstall 4.0.4.

Thanks

It took me about an hour to find the link for the Mapinstall file. Garmin still hosts it online.

http://www8.garmin.com/software/MapInstall_404.exe

VORON_SPb · 2019-09-11T15:47:49.000Z

Wolfgang16:

On startup Basecamp 4.6.2 always nags me to upgrade to 4.7 Is it possible to get rid of that?

Find the temporary folder where the Basecamp update is stored. On Win7 it’ll be C:\Users[youraccountname]\AppData\Local\Temp\Garmin Software Updates

Delete everything inside Garmin Software Updates folder, then right-click on this folder, choose Properties, then **Security **and finally click Edit.

For all user groups in the list check Deny box in Full Control row below. Then Apply, Yes, OK, OK. That worked for me.

BobA · 2019-09-30T17:11:29.000Z

Does Basecamp 4.8.4 still have this problem?

ligfietser · 2019-10-01T06:18:07.000Z

Bob, 4.8.4 is the Mac version, this issue concerns the maps that are installed under Windows (to be precise: only those maps that are registered in the windows registry with an installer or .exe file) . So AFAIK no problems on Mac OSX.
There are also no issues if you run the latest Basecamp/Mapinstaller with the gmap versions (the so called Mac version on garmin.openstreetmap.nl, but those can be used on Windows computers as well).

BobA · 2019-10-01T07:54:41.000Z

Hi ligfietser, thanks for the speedy reply. However a couple of years ago I downgraded to a 4.7 version of Basecamp in order to load some OSM maps onto my Garmin GPS. However last year I bought a new Mac and without thinking added the 4.8.4 version of Basecamp to it. Yesterday I found it impossible to transfer a downloaded OSM map of Italy (I’m off there on Thursday) from Basecamp to my Garmin Montana. So I assumed it was the old problem, but perhaps I was doing something else wrong then? Any tips?
Best wishes,

Bob

ligfietser · 2019-10-01T08:02:25.000Z

You can always check with Javawa Device Manager if there is something wrong.

Other possible issue is a not compatible format of the micro SD card (must be <64Gb and formatted as Fat32). The Mac’s internal programm for formatting the Sd cards is also not compatible with Garmin devices.

You can also try to copy an already prepared img map directly to the device’s garmin folder with a file manager without the need of Basecamp.

It is also recommended not to use the Basecamp version from the Mac App store but download it directly from the Garmin site:
https://www8.garmin.com/support/download_details.jsp?id=4449