(help and support mod here again)
I’ve hidden a bunch of posts that were reported as being offtopic because they didn’t really contribute toward either answering the original question here or even try and tease out what that was.
With regard to the latter part of that, we know that the OP is a customer of Scalefusion, and that Scalefusion is a UEM system (also called Mobile Device Management and various other things). Personally I’m familiar with various UEMs/MDMs via $dayjob, but alas not that one. However, we know that the problem is related to geocoding.
What we don’t know is whether:
- Scalefusion is using OSMF resources (website, OSMF-hosted Nominatim or something else)
- Scalefusion is using OSM data and is hosting Nominatim (or perhaps something else) to do geocoding.
We also don’t know the journey that the OP took through Scalefusion’s support and how they got here - it may be that the people best placed to answer the OP’s question are within Scalefusion’s helpdesk, but we don’t know that until we know what they actually said, and a public forum might not be the best place for that conversation.
A public forum might not be appropriate for example problem data, since it likely refers to employee physical locations.
What @ASupport might be able to provide is an “anonymised” example - choose a real physical location that does not correspond to an actual employee location and give an example of the “the sort of thing that the Scalefusion report gets wrong”. Screenshots would also be useful if they could be cropped in such a way as to not show anyone’s personal data or business sensitive data.