Standard map layer not working

Thanatica · 2020-02-10T15:20:25.000Z

The standard map layer is completely light grey. Everywhere.

Some rudimentary inspection shows that the tile server is not returning anything. It never finishes a request for a tile. In other words, the site is waiting for the tile server to respond forever.

Example url:
https://b.tile.openstreetmap.org/8/130/84.png

When opening this directly in a tab, the browser seems smart enough not to start waiting until the end of time, but actually report what’s going on: the server can’t be found. Not that this explains a whole lot, but it does indicate where the problem exists: not with me

I can’t even ping it:


> ping b.tile.openstreetmap.org
Ping request could not find host b.tile.openstreetmap.org. Please check the name and try again.

(I can ping other websites perfectly fine)

Seems like something’s going on, right?

alan_gr · 2020-02-10T16:22:05.000Z

I’m not seeing this behaviour - that tile loads correctly for me and ping works fine (in Spain).

Maybe something temporary?

kocio · 2020-02-10T16:22:49.000Z

I can see it and pinging works from Poland:


$ ping b.tile.openstreetmap.org
PING germany-01.tile.openstreetmap.org (144.76.70.77) 56(84) bytes of data.
64 bytes from katie.openstreetmap.org (144.76.70.77): icmp_seq=1 ttl=54 time=49.6 ms
64 bytes from katie.openstreetmap.org (144.76.70.77): icmp_seq=2 ttl=54 time=53.7 ms
64 bytes from katie.openstreetmap.org (144.76.70.77): icmp_seq=3 ttl=54 time=50.6 ms

If you have some problems with tiles, try contacting OWG:

https://github.com/openstreetmap/operations

Kartennutzer1234 · 2020-02-10T23:15:15.000Z

Hi,
I seem to have a related problem. I can load https://b.tile.openstreetmap.org/8/130/84.png, but when I browse the site as usual, no tiles are loaded. I just see the header frame, search box on the left and navigation buttons on the right. The rest remains grey.

Maarten_Deen · 2020-02-11T08:17:33.000Z

For me it is loading very very slow. Sometimes a few seconds grey and then it starts loading. It does look like either a tileserver is down or there is a lot of load on the tileservers.

Kartennutzer1234 · 2020-02-13T20:39:00.000Z

Still no improvement. Menus left and right are there, Search doesn’t produce results, and most important: no tiles at all. Just grey.

Jillis_E · 2020-02-19T09:56:02.000Z

Yes, exactly the problem I was looking for on the forum. “Same here” and I’ve heard the same from others.
How do I report this issue with the OSMF Operations Working Group? Through the e-mail address provided?

Kartennutzer1234 · 2020-03-05T18:50:03.000Z

Still no improvement here, too.

marczoutendijk · 2020-03-05T19:05:17.000Z

https://github.com/openstreetmap/operations/issues/366#issuecomment-589602213

Kartennutzer1234 · 2020-04-25T14:02:59.000Z

There ares till no tiles. Not a single one.

Kartennutzer1234 · 2020-04-25T14:07:11.000Z

ares till → are still

SomeoneElse · 2020-04-25T14:54:43.000Z

Kartennutzer1234:

There are still no tiles. Not a single one.

Do other tile layers work? If they do, I’d use one of those.

Kartennutzer1234 · 2020-04-25T16:11:54.000Z

Thanks for participating, SomeoneElse.
Sadly no, nothing at all. I forked out the discussion to the development section of this forum, since I have the feeling, that it’s more something structural and not a transient issue. The link is:
https://forum.openstreetmap.org/viewtopic.php?id=69232
Would you like to join discussion there?