Seeking community guidance on addressing harassment of a local contributor

I am writing to ask for guidance and support from the OSM community regarding an ongoing situation involving harassment of a local contributor in my area.

No one contributing to OpenStreetMap should be subjected to threats, intimidation, or targeted abuse. A local user, u/eerib, has previously experienced serious mistreatment that many here may remember, including physical threats and intimidation from members of a local mountain bike community. That history is documented in this thread:

Recently, I observed an OSM changeset by a member of this same community that renamed a trail to “FUEerib” (“Fuck you eerib”). I cannot independently confirm whether this name reflects physical signage on the ground. Regardless, it represents a continuation of targeted harassment using OSM data. I have reported the user involved for harassment.

I am raising this here to ask:

  • How can the community best support contributors who are being targeted in this way?
  • If abusive or targeted naming has occurred in an “on-the-ground” name, how should we handle this in the OSM data?

My intent is not to inflame conflict, but to help ensure that OSM remains a space where contributors can participate without fear of abuse or intimidation. I would appreciate guidance from experienced community members on appropriate next steps.

Thank you for your time and for helping uphold the standards of this community.

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Here is the way OP is talking about: Way: â€ȘFUEerib‬ (â€Ș1182138466‬) | OpenStreetMap

Yah, sometimes people get pretty upset when you don’t let them selectively pick and choose what they personally want removed from the OSM database.

I’ve gotten some pretty unhinged messages from people that I’ve tried to politely informed they shouldn’t remove paths that exist on the ground. I don’t engage with dm like that, and tell people to talk in public changeset comments instead. For example:

(mind you I just restored 2 paths and left the rest of their changeset untouched, and this was their 1st changeset ever, so idk how it was a beloved hobby. But I didn’t report this person because it was not really a threat, it was more they really really didn’t like me I guess.)

But to answer your question: (In my opinion only :melting_face:)

How can the community best support contributors who are being targeted in this way

  • Support them! Go set up some tools/rss feeds and monitor that area of Canada with so much abuse. Help the targeted user restore features that are removed for invalid reasons, support them in changeset comments without being incendiary, report users to admins when absolutely necessary. They do ban people in that area all the time, TrailSaver110 blocked by Taya_S | OpenStreetMap

If abusive or targeted naming has occurred in an “on-the-ground” name, how should we handle this in the OSM data?

  • The name is the name, but names in OSM are not just someone opinion or friend group’s made up name. It should be a common name that is used and universally agreed to by locals. If my friends and I just go slap name tags on random trails, that means nothing. Make them prove that is the name, have them provide a real source besides “trust me bro”.
  • If you REALLY want to get to the bottom of it, reach out to some rangers in that area, ask about the trail, figure out the access/status, figure out if it has an official name. Let them know someone is putting up signs with profanity in their forest to harass people online.

You can also even support them by commenting in threads like this where some people are targeting OSM and OSM users (the same target) https://www.reddit.com/r/vancouverhiking/comments/1pj089h/what_constitutes_a_secret/

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If (as here) it looks like they’re vandalising OSM data to do that, report people doing the harassing - drop an email to data@openstreetmap.org with full details. Depending on where else they’re causing problems reporting elsewhere might also make sense (e,g, if in this forum, use the report tools here).

I have blocked the latest perpetrator, but with regard to this issue it’s just the latest in a very long line. There have been numerous others involved, even just today.

In this case, numerous people in the object history claim that it really isn’t an “on-the-ground” name, so a revert on that basis made sense to me. As always, these sorts of things need to be dealt with on a case by case basis. Sometimes sad people go to great lengths to make up “verifiable” fake data (reviews, pictures of signs, etc.).

Yes, and that got closed because communication simply wasn’t occurring. The example you link to was actually effectively tagged (with e.g. informal=yes). That isn’t always the case - some others that would absolutely benefit from more tags are currently just highway=path; surface=ground.

For completeness, that was the 10th of 12 (so far) today :popcorn:

Edit: just to be clear, this is Andy, from the DWG.

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Mountain bike trail names in particular are always a source of some “contention”, shall we say!

Apart from the occasional somewhat questionable name used, I’ve also previously encountered cases where the same track has different names according to different clubs / groups that use it! :zany_face:

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Thank you to everyone who has commented and reached out. I appreciate the perspectives shared.

To clarify, my concern is not just about reverting inappropriate edits. It’s about what happens to contributors who are repeatedly subjected to harassment. From the discussion so far, it sometimes feels as though users are simply expected to endure abusive behaviour, and that leaves me uncomfortable.

I don’t have a perfect solution either. I fully recognize that any response involves trade‑offs, and some approaches may conflict with the broader goals of the project. But I also believe that when contributors are harassed, intimidated, or personally targeted, some will understandably decide to stop participating. Because OSM depends on volunteers, losing contributors due to a lack of protection represents a real risk to the project.

It’s also worth noting that for some period of time (before a revert, update, and re‑render) OpenStreetMap.org can unintentionally display and amplify targeted abuse. Even temporary visibility of such content undermines OSM’s credibility and damages community trust.

To help move the discussion forward, here are a few initial ideas:

  • IP blocks
  • Legal or institutional escalation (likely impractical in most cases)
  • Involving local law enforcement when physical threats are made
  • Technical restrictions in areas with repeated abuse (e.g., rate‑limits for new users in high‑abuse regions, automated checks for user‑targeted slurs in names, etc.)

If abusive or targeted naming exists “on the ground,” how should we handle it in OSM data?

I recognize this is a complex issue. Even well‑known place names are often contested, so this situation is not unique.

As OSM continues to grow, I suspect these challenges will become more common. Larger organizations, interest groups, or governments may attempt to pressure or intimidate contributors. It seems prudent to think proactively about how we protect mappers before we begin losing people.

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Has there been any discussion about forming a local organization of some sort (such as at the metro or provincial level) to coordinate OSM activities, or affiliating with a likeminded local organization? I don’t know that it would diffuse this particular situation, given the subculture that OSM is rubbing up against. But in general, it is healthy to have a point of contact that doesn’t leave individual mappers to answer for themselves when they’re just following the project’s norms.

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Those basically fall into the categories of “technical” and “legal”. Taking the technical ones first, there are a bunch of technical restrictions already in place, prompted by the attacks on OSM in 2024 (including slurs against me, for moderation work). Those are, broadly speaking, doing the job that they are supposed to do. The big challenge is that we don’t want to make it difficult for a new user to sign up and edit OSM and we don’t want to ask for a “government ID” (some people are editing where there is no or a very authoritarian government).

The DWG** and many other groups do monitor “things that get vandalised” alongside “things that get broken more regularly” (see e.g. here - you’ll notice that that has got dealt with fairly quickly each time - minutes rather than hours). Sometimes someone figures out a new “attack”, perhaps a field that some widely used external data consumer uses but people in OSM tend not to, and sometimes they might take a little longer to spot.

If anyone thinks that something more should be done technically on the “detection” side, then please go for it! There are minutely feeds for data and changesets here, allowing any new tool to be developed without affecting the main site in any way. On the “restriction” side (built into the site) we already get a few false positives (both rate limiting and reports) so I suspect that that is pitched at about the right level, but if something could be improved, contributions of code that would do that are I am sure welcome.

On the “legal” side, you’re correct to say that this is often likely impractical. This example in Canada is a bit of an exception; we often get problems from places where there is no functioning government or the government is at war with a neighbouring country or even some of its own people. Even here I suspect that local law enforcement might not prioritise what is basically just name-calling over the other things that they have to deal with.

People in the DWG sometimes do get threats of physical violence or worse. In most cases this isn’t actionable - often just a child or other keyboard warrior who is still adapting to real life (accepting that some people simply don’t share your beliefs and views), but has no intention to or isn’t in any position to carry any threats out. In a couple of more serious cases the authorities have become involved, but its rare. Perhaps one thing that the OSMF board could do is to state how it would support working group and other community members in such a dispute if it became serious.

The challenge in this case (as Minh identified) is that one group of people (some local MTBers) have asked OSM to “Please stop adding off-map/secret/unsanctioned mtb trails to OSM”. They want to know about these trails and they want them to be on Strava; they just don’t want anyone else to know about them. It’s actually unclear what the status of these trails are - “highway=path; surface=ground” is not very descriptive, but I suspect that they don’t have a legal right to be “the only ones able to access them”. More actual tags in OSM would help.

What I suspect will work in terms of the data in this example is that eventually the vandal will just get bored and will realise that they will not win.

** I’m a member of that group

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