Our Wandelnet is comparable. First they saw OSM as a threat, a competitor. Then they just tolerated it. In the meantime they used OSM-based maps as optional background layer in publications/sites - and as standard background map when Google started to require payment, for maps that are utterly unusable for hiking.
Now OSM is accepted, but only as a free background map, not for the routes and POIs.
I have been working the digital route quality angle, with some successes, and I just learned that volunteers outside the central office of Wandelnet are starting to use OSM-difference analysis, just like I promoted - they just didn’t bother to inform me. They should, because I can fix OSM-side problems in minutes.
This is all far from “embracing OSM”. I won’t give up, but the usabiliy of OSM remains an important factor - without specialised nerds, organisations can’t use it fully, other than as a background map or a comparison tool.
Currently, Thunderforest Outdoors is often used, it’s free and OSM based. But it doesn’t show benches at the right zoom level for hiking, let alone routes or Node Network routes and nodes. If you want to change that, it’s possible of course, you get pointed to libraries and toolboxes, in other words: the nerd world.
That’s just one example of the low practical usability of OSM. It maybe just a perceived problem, but IMO a presentation shell is missing. Currenly, volunteer organisations need to hire an expensive programming company to make proper use of OSM, which sort of defeats the free for all principle.
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