Sorry if this has been discussed in detail earlier, but out of curiosity, why is keeping OSQA not viable? Is it because the development of the platform has stagnated, or is it the maintenance of the installation, or lack of connection with the rest of the OSM online communities, or something else?
By coincidence, just the other day I was made aware of the Apache Answer project which seems like more modern implementation of this concept. I’m not sure how easy a migration to it from OSQA would be, but if it were possible, it strikes me as a better choice than using the Help and support category in this forum, because Discourse’s UI still somewhat encourages a linear, chronological exchange of messages instead of self-contained answers with comment threads underneath.