Dear Viajero Perdido and all,
Maybe my query and request for help was moot, I apologize to those who thought it was moot.
For those who did not think it was moot: I received the message “loading data, please wait” on my desktop (pc) and on my notepad (Android). I did not get this message on my phone (Android) and used my phone to request a map which was “made” immediately since there were no other requests in the cue. I have since had one more requests (made on my phone) for a map responded to. It is a bit awkward on the small screen.
Both maps load well on my desktop.
This does not make sense to me but it works! Maybe this awkward solution works for you as well.
Good luck,
Mikael