With a DWG hat on I can search through some very old DWG tickets, and it looks like we had a couple of related complaints (both about one problematic mapper for that organisation):

  • Not replying to numerous changeset comments, and ignoring DWG messages saying “please reply to changeset comments”.
  • Adding duplicate data - actually in this case duplicate data with their own reference duplicated it it, so the problem wasn’t related to OSM search, more their own processes.

In both cases other OSM mappers were actively trying to help them add their data, but came to us when messages of help were ignored. I’m sure that there were other interactions with the community (perhaps on OSMUS Slack?) that we weren’t aware of too.

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