Can't authenticate maps. contact seller for help

SomeoneElse · 2019-07-09T19:34:45.000Z

Can you provide at least some information about where you got the map from, how you installed it, and what device you’re using?

pooyanha · 2019-07-09T19:53:42.000Z

SomeoneElse:

Can you provide at least some information about where you got the map from, how you installed it, and what device you’re using?

Yes.
I downloaded from https://extract.bbbike.org/
I coped img file to my device.
Device : Map64s
Map is UTF-8

ligfietser · 2019-07-09T20:00:24.000Z

I’m afraid utf8 is not supported by your device, see also
https://openmtbmap.org/download/odbl/ section Compatibility - Standard (Unicode) vs Non Unicode (cannot authenticate maps)

In general just download the Maps from the first “OpenMTBMap” tab - they are in Unicode if useful. Some maps by default are in Unicode. You can identify them by (Unicode) note behind the name - alll countries/maps not listed on the “Non Unicode” tab are anyhow Non Unicode. If you get the message - “cannot authenticate maps”, and you have you have one of the following devices:

All Garmin devices presented 2016 or newer
Edge 1000
Epix
Etrex 20x / 30x (not “etrex 30”)
Etrex Touch 25/35
GPS Maps 64 series
Montana 610, 680 (not 600 / 650)
Oregon 700,750
Some recent Nuvi devices - as well as some super old devices that do not support Unicode. (E.g. Garmin Vista C, GPS Maps 60 C)
you will need to download the “non unicode” version of the map instead. So get the map from the “non unicode openmtbmap” tab instead. Only maps of regions where several different scripts are used - are in unicode. If Latin is the predominant script - then of course no unicode map is offered. If your device can display Unicode maps - then of course get the standard version - meaning Unicode.

pooyanha · 2019-07-10T03:31:24.000Z

thanks.
so my device not support UTF-8? i think map64s is not old device. so why it not support UTF-8?
i want to use iran map. and fonts are not correct in latin map.

ligfietser · 2019-07-10T04:55:48.000Z

Seems garmin has added some sort of security block on new devices? There seems to be a workaround to change the codepage from 6500 to 1252.
On a Dutch forum someone suggest to change it with ImgTool ( https://sites.google.com/site/sherco40/imgtool ). Change codepage in the LBL field into 1252.
I 'm not familiar with codepages, see https://forum.gps.nl/viewtopic.php?f=136&t=48727 and use google translate or ask on garmin.com forum.
Otherwise, thrash your Garmin and use a smartphone

ligfietser · 2019-07-10T06:09:13.000Z

Load your img, goto codepage, check all LBL subfiles, enter the new code page 1252, apply, close and exit.

pooyanha · 2019-07-10T06:58:20.000Z

thanks. i have to check that.i find that : codepage 65001 = UTF-8 and codpage 1252 = Latin1
i think that this change make map from utf-8 to latin. but i have to test the map after this change on my device.

ligfietser · 2019-07-10T07:11:39.000Z

I’m afraid you are right, in Basecamp the map fonts are looking rubbish again
Don’t know if there are other solutions sorry.

pooyanha · 2019-07-10T07:41:24.000Z

ligfietser:

I’m afraid you are right, in Basecamp the map fonts are looking rubbish again
Don’t know if there are other solutions sorry.

do you know what device support UTF-8? maybe i have to change my device.

ligfietser · 2019-07-10T07:44:13.000Z

I think only the older units like Garmin Oregon 600. Better forget Garmin, they suck.
Please also read https://openmtbmap.org/garmin/unicode-maps/
I fear that they are going to block non official Garmin maps sooner or later.

pooyanha · 2019-07-10T07:48:09.000Z

ligfietser:

I think only the older units like Garmin Oregon 600. Better forget Garmin, they suck.
Please also read https://openmtbmap.org/garmin/unicode-maps/
I fear that they are going to block non official Garmin maps sooner or later.

so whats your idea? i need a gps device. i want to use device for jungle and mountains and outdoor.

ligfietser · 2019-07-10T07:50:25.000Z

Other alternatives are:
Use your smartphone or
Accept latin1 as character set or
Buy official garmin maps or
Sell your garmin and get an older garmin device?

pooyanha · 2019-07-10T07:57:50.000Z

ligfietser:

Other alternatives are:
Use your smartphone or
Accept latin1 as character set or
Buy official garmin maps or
Sell your garmin and get an older garmin device?

smartphone is not ok in deep jungles and battery life is a big problem.
garmin don’t have official map for my country (Iran) :(:(:(:(
which device? if older device support UTF-8 i will sell my device.

ligfietser · 2019-07-10T08:20:19.000Z

I’ll check my Garmin Oregon 600:

Works! Looking at the list from openmtbmap.org,
I’ll guess a Garmin gpsmap 62 or an Etrex 30 (not 30x) will work fine too.

pooyanha · 2019-07-10T08:24:44.000Z

ligfietser:

I’ll check my Garmin Oregon 600:
https://i.postimg.cc/P5GTtT3R/iran.jpg

Works! Looking at the list from openmtbmap.org,
I’ll guess a Garmin gpsmap 62 will work fine too.

your device is Montana 600 on Oregon 600? do you know some one have map62?

ligfietser · 2019-07-10T08:34:52.000Z

I have an Oregon 600. I’m not sure if a map 62 works but I guess it should work too*).
Please ask this too at the mkgmap mailing list, where the developers of those maps are, this topic is very helpful to understand what will work and what not, thanks for posting this!

*) based on this post https://forum.gps.nl/viewtopic.php?f=132&t=48757

pooyanha · 2019-07-10T11:35:16.000Z

ligfietser:

I have an Oregon 600. I’m not sure if a map 62 works but I guess it should work too*).
Please ask this too at the mkgmap mailing list, where the developers of those maps are, this topic is very helpful to understand what will work and what not, thanks for posting this!

*) based on this post https://forum.gps.nl/viewtopic.php?f=132&t=48757

its so hard to trust sites. i afraid to change my device. i could not find oregon 600. and i afraid to choose another device
what the hell is this problem :mad:

ligfietser · 2019-07-10T12:59:40.000Z

Well, you could blame Garmin for protecting their devices from piracy and free OSM maps.
The problem is that Garmin never supported our maps and have the right to do so.
If you don’t like it, just don’t buy a Garmin.

pooyanha · 2019-07-10T14:14:05.000Z

ligfietser:

Well, you could blame Garmin for protecting their devices from piracy and free OSM maps.
The problem is that Garmin never supported our maps and have the right to do so.
If you don’t like it, just don’t buy a Garmin.

I don’t have any choice. I need something like this. If you know another good brand tell .
I’m trying to find if garmin map66 or map 62 is ok,then I will change. Thank you for your help.

ntldr123 · 2023-09-12T13:15:47.225Z

Got a new message.
“MAP WAS DISABLED. COULDN’T AUTHENTICATE…”.
I followed th steps above and i still get the same error.
SD card id FAT32, in the Garmin folder I have the *.IMG file, codepage 1252.
gpsmap 7612xsv, software version 20.40

unnamed480×640 28.9 KB

Thank you for your time!