An error occurred: You are not allowed to create a post in reply to another post

[osmidal]

@dieterdreist

a workaround is muting the Help section, this way you are not tempted to reply

Actually, I asked a question, and a reply asked something back, so I was due to reply.

[SomeoneElse (Andy Townsend)]

@dieterdreist

… this way you are not tempted to reply

An alternative might be to actually read the message before replying to it, and if it’s from “Help and support”, don’t reply to answers by email

[osmidal]

@SomeoneElse

and if it’s from “Help and support”,

That requires background information not easily available. You would need to know the specialities how this category. If this category behaves as it behaves, the functionality to reply to a post should just not be offered in the first place, if it does not work! I consider it as a bug if something is offered which at the end is declined.

@SomeoneElse

don’t reply to answers by email

Yes, my email also just got /dev/nulled. Please add a bounce message in that case!

[SomeoneElse (Andy Townsend)]

@osmidal

That requires background information not easily available

… other than in the subject line of the email?

OK, while “Help and support” is in the subject line of every email from that section, strictly speaking people could turn post voting off there (or turn in it on in some other category), in practice no-one does, so you can tell which emails are OK to respond to and which are not.

@osmidal

Please add a bounce message in that case!

That sounds like a feature request that is best directed at the authors of Discourse. It is not maintained by OpenStreetMap - we have enough to do mapping everything on the planet.

[osmidal]

@SomeoneElse

@osmidal

That requires background information not easily available

… other than in the subject line of the email?

You would need to know that this category does not allow such stuff. This is kind of insider information.

[SomeoneElse (Andy Townsend)]

@osmidal

You would need to know that this category does not allow such stuff. This is kind of insider information.

You need to have looked at the web UI at least once to see what buttons are available, yes. I absolutely agree that Discourse’s UI is beware-of-the-leopard obtuse in a number of areas, and I’m sure that the developers would be delighted at receiving code changes that would resolve those, as I mentioned earlier.

[osmidal]

@SomeoneElse

That sounds like a feature request that is best directed at the authors of Discourse.

They only allow pull requests. That is beyond my skills. Issues are deactivated, so there is no easy way of just giving them feedback about obstacles encountered by using their software.

Can you, as you use the software, maybe delay the feedback to them? Do you have an email adress – I could write an email.

[SomeoneElse (Andy Townsend)]

You can try here.

[osmidal]

@SomeoneElse

@osmidal

You would need to know that this category does not allow such stuff. This is kind of insider information.

You need to have looked at the web UI at least once to see what buttons are available, yes.

Actually, I was using the Web-UI, I was using the quote-feature, it was available to me!
(And also this reply I tried to send via email, it did not arrive here, without getting me a bounce.)

[osmidal]

@SomeoneElse

You can try here.

 Here.